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Each conflict style shines for certain purposes, and fails for others. Thus, choosing the style most likely to bring you the results you want is essential for good conflict management.
Expanding your comfort and skill with all five style is one of the easiest ways to improve your conflict management abilities. Why? Most of us favor one or two styles and over-use them. It's rewarding, and not so difficult, to improve your abilities in all five styles.
To build your toolbox of conflict styles: learn the strengths and limits of each style, so you can choose your response, consciously and wisely.
Directing is most useful when:
Directing is least useful when:
Most useful when:
Least useful when:
Click on the tabs above for an overview of each style and when to use it.Next topic: Support Strategies (what you need from others to function well).