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Brilliant Tools for Conflict Learning

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This audio clip will knock your socks off!

 

                                                
 
Two experts have a lively exchange about conflict styles.  They are talking to John, who just took Style Matters, about his score report and his patterns in conflict reflected there.  Wouldn't you want to hear what these two have to say about you and your report?

In fact, if you're a Style Matters user, all you have to do is upload your score report to get your own version of that lively review.  It's a digital creation of Notebook LLM, a free Google service.   Just login to your Google email account.  Then use your web browser to go to Notebook at https://notebooklm.google/.  Upload your  Style Matters score report in PDF, and generate a similar dialogue for yourself.   It's pre-configured - there's no setup, no learning curve, no fiddling with options, and free of the "hallucination" that dogs most AI creations.   

 


 

After your Sources are uploaded, your dashboard offers numerous presentations based on them.   See them below.  Individual users will see only their own name here.  However, to show the possibilities, in the view below, I've created a dashboard for a team for whom I want to create discussion resources.  You can hear the audio conversation about these three here.


 

These are amazing resources for individual users, teams, and trainers!

For Individuals 

Listening to two intelligent people who've carefully digested your Style Matters report talk about what they see is a great way to get your head around the contents.    I'd still recommend studying the full written report, since the 10 minute conversation from Notebook only hits the highlights.   But as a quick review of key insights from the report, it's a wonderful way to think things through.

After you've uploaded your score report, I recommend an additional step.  It's optional, but so easy it's worth the thirty seconds required. You will get a more personalized and pleasing Audio Summary conversation if you add a few instructions to the Chatbot.   To do this,  use your copy/paste keys to copy the following text.   

1) Greet me as [NAME] and address me as [NAME] throughout.
2) Open by explaining that you've had a look at my Score Report from the Style Matters Conflict Style Assessment, and that you are going to take me on a tour of the highlights.
3) Give a quick intro to the idea of conflict styles and why it's helpful to understand one's own style.
4) Give a summary of the key findings in my score report.
5) Give me some specific pointers for managing myself in light of this report.
6) Mention that there are links in his report to more videos, audio clips, and web resources.

Then go to Notebook, to the upper left of your dashboard and click the plus (+) next to Sources.  In the dropdown select the option "Copied Text".  Paste the text selection into that box and insert your name in the first line.   Then Save it.  You're all set!

To generate the Audio Summary, go to the upper right of your Dashboard and click on Generate Audio Summary.   It takes several minutes till it's ready to download.   You can create more than one Summary (if you've added additional sources or instructions), but you have to delete any previously created Summaries before you can generate a new one.

Besides the Audio Summary you might find it useful to review these other useful resources on the Dashboard:
1) Written summary of the score report.
2) Study Guide with questions for consideration and suggested answers.
3) FAQs and Table of Contents

The Chatbot at bottom of the page is a full-power AI prompt directed towards your Sources.  You could use it, for example, to request a list of skills recommended for you to work on.  After looking at the list, if you want to learn and practice a specific skill, you could tell the Chatbot:  "Give me some examples of what it would look like for me to make 'I statements' (or whatever the suggested skill is)."

You could then go farther still and ask the Chatbot to create a simulation for you to practice the skill you're working on.  "Set up a simulation so I can practice using 'I statements'".  

For Partners, Couples and Teams

It's a simple matter to upload two or more score reports to Notebook.   If you then add one simple instruction, you instantly have a remarkably insightful guide for reflecting on interaction of these people.   I have only done this with three score reports at a time and do not know the upper limits, but for three it worked fine.   You can hear a sample of one here.  To make your own:

1) Start with a fresh notebook that does not contain other uploads.  (Notebook allows you to have multiple notebooks.)
2) Upload the reports of the users involved.  Upload each report as a separate Source.
3) Add the following as a Source (not a Note).  Copy it from below, paste it into the option for copy/paste text, and modify it to reflect the number of people in your situation and your needs. 

These are three reports from 3 different people.  Our main interest is to help them understand how to work more effectively with each other, based on the info in these reports. IMPORTANT: We want to help them understand ways they could trigger each other unintentionally and give them ideas on how to support and bring out the best in each other.

Now the Notebook is prepared to deliver a variety of useful resources.   In addition to the Audio Summary, the Written Summary offers a nice summary of the three reports and how the users are likely to interact.   The chatbot invites further questions and will give responses informed by the score reports. 

If you create one Audio Summary and then want to create a second one that incorporates new sources or score reports, you must first delete the previous one.

For Coaches and Consultants

Ways to incorporate the above into coaching and consulting are obvious and need no elaboration.   Don't miss out on using the Chatbot in the note to generate wonderfully useful additional learning resources tailored to yourself or people you're working with.     

For example, you can instruct the bot:  "Create three roleplay scenarios that would be useful in training this team."    The bot will dutifully provide three scenarios ready for use.   Better yet, specify scenarios around certain problem issues.  Eg: "Generate three roleplay scenarios involving office desk arrangements for training this team."  (Remember, of course, that using scenarios at a slight remove from live issues might make it easier for your users to relax and learn skills and avoid having their buttons pushed.)  

Final Thoughts

I've experimented with AI for several months. It's a "mixed bag" for conflict resolution trainers.  AI  hallucinates, makes stuff up out of whole cloth, so with all AI results it's "Buyer beware!"  Then too, devising good prompts takes experimentation and time.   

This platform reduces those problems, thanks to its simplicity and narrow focus.  Notebook frames all its responses around the sources you have inputted.  This limited mandate apparently makes it less vulnerable to hallucination.   I've encountered none so far.   
 
Similarly creating prompts seems to be less of a challenge with Notebook than full-blown Gemini, ChatGPt and others.   The key functions are pre-set.  You just select the one you want, click, and out comes the requested product.   
 
This is the easiest-to-learn computer application I've used in many years.   Everything is in front of you in one simple control screen.   It's so intuitive you don't need instructions.   The "learning curve" is literally about 60 seconds.    Notebook is a fantastic learning resource that deserves widespread use.  Did I mention, it's free! 
 
That said, there is a downside we must consider:  Recently we are learning about extravagant claims that AI is making on natural resources.  It requires water for cooling and electricity for high power computers, in amounts so vast that entire regions are now struggling under the load. 
 
My view is that the cat's out of the bag on these powerful tools.  Their usefulness makes them too good to relinquish.  The technology is in early stages and there will be ways to make it more efficient in use of natural resources.   I think our only option is to proceed, but with resolute determination to insist on regulation, monitoring, and energy efficiency.   These should be set by knowledgeable people who have no financial stake in the industry and backed by governmental policies and regulations.   
 
What do you think about this tool? AI in general?  I'm also posting this on Facebook which has a Comments section.  I'd love to hear responses there!